Employee Experience & Comms Specialist (m/f/x)

Permanent employee, Full-time · Berlin

What does KLAR do?

Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn’t have a bank account. We have had more than 1 million users since 2021!

We are changing this scenario by offering a tech product that allows users to manage their money through a mobile and web application. Users can withdraw or deposit money from any cash machine, they can also use the card in stores and even do online payments. We don’t have any branches, everything is done and managed through the app. 

Our product roadmap includes offering loans and credit for a larger group of clients based on our very sophisticated credit modeling. 

Life at Klar

We have a very international team with more than 30 nationalities working from Mexico City, Berlin, and remotely. Our founder Stefan Moller is also half German and Mexican, which allowed Klar to think globally since its inception. 

This position is to be performed onsite in our Berlin office. 

Who are we looking for?

We are looking for an energetic and team-oriented Employee Experience & Comms Specialist to join our growing Berlin team! As the good soul in our Berlin office, you will ensure a great working environment where our employees feel comfortable and enjoy spending time, and bring smiles to our team's faces. You'll be part of the People team, which is in a state of development, and we are looking for builders--people who aren’t afraid to roll up their sleeves and can create structure in ambiguity. 
Klar is a fast-paced and rapidly growing company that is looking for a self-starter who is able to exercise good judgment, take fast and proactive initiative, and think objectively to continuously improve our employee experience. You will jump in after we just moved to a new amazing office in central Berlin to help us build the strategy to bring people back to the office. You will have a consistent pulse on the needs of our employees in Berlin and be comfortable changing course as global conditions and working environments evolve.
Your daily adventures will be
  • Provide a positive office culture: Be a Klar Ambassador by representing our company values and delivering excellent service to our team. You'll use your proximity to everyone to bring ideas/recommendations to improve our culture and workplace experience.

  • Set up new workplace-management processes and improve existing workflows and processes in alignment with our Mexico City headquarter and the People team. 

  • Work in liaison with our Finance team in Mexico for procurement and management of suppliers, managing office budgets, and ensuring cost efficiency.

  • You will liaise with service providers, manage our office, control inventory, and procure office supplies and equipment as needed.

  • Proactively build relationships with local teams, working with the managers to use data to understand the habits/needs of Berlin employees.

  • You are responsible for organizing and coordinating events and initiatives to engage our team and provide them with the best Workplace experience (online events, parties, departmental team buildings, offsite events, etc.).

  • You have a central role in the onboarding experience of new employees.

  • You will take care of defining our communication strategy for the entire company, creating rituals, and sharing all relevant information via different channels (slack, email, in the office, etc).

What you bring to the table
  • You worked previously in a high-paced environment or a start-up.

  • You are highly organized with exceptional attention to detail.

  • You are service-minded and friendly; have excellent interpersonal and relationship-building skills.

  • You have the ability to effectively handle a high volume and high complexity of details, effectively prioritize work, and multi-task across many assignments.

  • You are independent, mature, and responsible in completing work, but also proactive at escalating any roadblocks and feel comfortable asking for guidance and help with troubleshooting when needed.

  • You naturally gravitate to people and enjoy building an engaging office culture.

  • You are creative and love to build unique experiences.

  • Fluent in English. German or Spanish is a plus

What do we offer?
  • Competitive salary based on performance and experience

  • 26 days of paid vacation per year

  • 1500 EUR annual education/training budget

  • Stock options

  • A modern and centrally located office in Berlin Mitte 

  • International work environment with amazing and highly skilled people

  • A world class team that helps you evolve your skills in areas you're interested in

  • An opportunity to have a real impact in one of the most exciting emerging markets

Please fill out the following short form. If you have difficulties with the upload of your data, please reach out via email to jobs@klar.mx

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